9/21/2023 0 Comments Tri city airport flight schedule![]() ![]() I was seriously disappointed to find out that the British Airways flights we booked were operated by American instead of BA crews. The entire experience is just another example of American Airlines of why the terrorists won't even fly American Airlines. We left the airport with our luggage over 90 minutes after the plane landed. American Airlines has no standard for timely baggage claim service like other airlines (Alaska) so there were no repercussions for such late baggage service. Other airlines arrive into S gates and have timely baggage claim service. When asked, customer service reps said that the S gate was far from baggage claim-seriously I'm not sure how that is a reasonable excuse. We didn't get our checked baggage for over an hour after landing. The plane landed in Seattle but sat without unloading passengers for 20 minutes because the gate crew wasn't ready. I would have fallen asleep from boredom but the seat was too uncomfortable so I couldn't even do that. The seats were super uncomfortable with no head rest, no personal entertainment devices were provided, and there was no general entertainment for the whole plane-seriously I've never been so bored. Somehow as soon as you are flying domestic on a slightly shorter flight American Airlines thinks its okay to treat customers like garbage-nothing but some sad pretzels and 2 rounds of drink service was provided for a 6 hour flight. ![]() I'd just come off an 8 hour international flight where I was provided lunch, ice cream, a pot pie snack and frequent beverage service. Cons: "Gate at Philadelphia was tiny with not enough space for everyone on the plane, it was a 6 hour flight and no snacks beyond pretzels were available-not even for purchase.
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